Where to Get Support for E-Shikshakosh Portal Update 2025
Where to Get Support for E-Shikshakosh Portal Update 2025
The E-Shikshakosh portal is an essential tool for managing educational data in Bihar, but like any digital platform, users may sometimes encounter technical issues or need assistance with using the platform. Whether you’re facing slow loading, login issues, or data discrepancies, there are multiple support channels available to resolve your concerns quickly. This guide will walk you through where and how to access support for E-Shikshakosh, ensuring a seamless experience.
Contact Support Directly
If you’re facing immediate issues that require resolution, contacting the support team directly is your best option.
Helpdesk Numbers:
You can call the dedicated E-Shikshakosh helpline for real-time support:
These numbers are designed for addressing both technical and user-related queries. Whether it’s a login issue or trouble with uploading documents, the helpdesk can provide direct assistance.
Email Support:
For less urgent concerns or more detailed inquiries, you can also contact E-Shikshakosh support via email:
These email addresses are meant for administrative and technical queries, ensuring you get the right help for more complex issues.
You can also read:Download E-Shikshakosh App: A Step-by-Step Guide Update 2025
In-Person Support at the Bihar Education Project Council (BEPC)
If you prefer face-to-face support or your issue requires a deeper level of resolution, you can visit the Bihar Education Project Council’s office.
Office Address:
The BEPC office handles administrative matters and complex issues that cannot be resolved through phone or email support. This office is especially useful for teachers and education officials who need hands-on assistance.
Toll-Free Helplines for Grievances
For anyone seeking a simple and direct way to report problems or get help, the Bihar Education Department has set up toll-free helplines.
These numbers allow teachers, students, and other stakeholders to report grievances or ask questions without any additional charges. These helplines are open to resolving issues related to E-Shikshakosh and other educational matters in Bihar.
Online Grievance Submission System
The E-Shikshakosh portal also offers an online grievance redressal system where you can submit your complaints and track their progress.
Grievance Portal:
Visit the E-Shikshakosh Portal: E-Shikshakosh Grievance Portal
Submit Your Issue: Use your login credentials to submit issues such as data errors, login problems, or technical glitches.
This feature allows users to follow up on their complaints and get updates on resolutions, making it an efficient way to report ongoing issues.
Peer Support via Teachers’ Self Support Team (RTSST)
The Bihar Teachers’ Self Support Team (RTSST) is an excellent resource for teachers looking for peer-based support.
RTSST provides a community forum where teachers can ask questions, share their experiences, and help each other troubleshoot issues with E-Shikshakosh. This platform is a great way to connect with others facing similar challenges.
FAQs
Final Words
Getting the support you need for E-Shikshakosh doesn’t have to be difficult. Whether you’re facing a technical issue or need help with data, there are various ways to get in touch with the support team, including phone numbers, emails, online grievance submission, and in-person visits. For teachers and educational staff, peer support from RTSST can also provide valuable insights and solutions. By utilizing these resources, you can quickly resolve any issues and continue to make the most of the E-Shikshakosh portal for your educational needs.
