Fix E-Shikshakosh Portal Slow or Unresponsive Issues 2025

If you’re facing slowness or unresponsiveness with the E-Shikshakosh portal, it can be frustrating—especially when you need to perform important tasks like marking attendance or updating records. The platform is essential for Bihar’s educators, and any disruptions can cause delays. Fortunately, there are several straightforward troubleshooting steps that you can follow to fix these issues and get back to using the portal effectively. In this guide, we’ll walk you through the common causes and solutions for a smoother experience on the E-Shikshakosh portal.

Check Your Internet Connection

A slow or unstable internet connection is often the primary cause of performance issues. Ensure that you have a reliable network connection for smooth access to the portal.

Switch to a Reliable Network: If you’re using mobile data, consider switching to Wi-Fi for better stability.

Test Your Speed: Use an online speed test tool to ensure your connection meets the recommended speed for using the portal.

You can also read:Where to Get Support for E-Shikshakosh Portal Update 2025

Clear Browser Cache and Cookies

Over time, cached data and cookies can accumulate and slow down your browser, affecting the performance of the E-Shikshakosh portal.

On Google Chrome:

Open Chrome.
Click on More (three dots) > More Tools > Clear Browsing Data.
Select “All Time” as the time range.
Check “Cookies and Other Site Data” and “Cached Images and Files.”
Click Clear Data.

On Mozilla Firefox:

Click the menu button and select Preferences.
Choose the Privacy & Security panel.
In the Cookies and Site Data section, click Clear Data.

Update or Reinstall the E-Shikshakosh App

An outdated app or app corruption can lead to slowdowns and crashes. Updating or reinstalling the app often resolves these issues.

Update the App:

Open the Google Play Store.
Search for “E-Shikshakosh.”
Tap “Update” if an update is available.

Reinstall the App:

Uninstall the app from your device.
Go to the Google Play Store and reinstall it.

Disable Battery Saver and Background Apps

Battery-saving modes and apps running in the background can restrict the app’s performance, making it slow or unresponsive.

Disable Battery Saver:

Go to your device’s Settings.
Tap on “Battery” or “Battery Saver.”
Disable any battery-saving features.
Close Background Apps:
Open your device’s app switcher and swipe away apps running in the background.

Use the Web Portal

If the app continues to be slow or unresponsive, you can switch to the web version of the portal for a smoother experience.

Access the Web Portal: Visit https://eshikshakosh.bihar.gov.in/ in your browser.

Log In: Enter your credentials to access your account and perform tasks.

Contact Support

If the problem persists despite following the above steps, it’s time to reach out to the support team for assistance.

Helpdesk Numbers:

9523300520
9470040785

Grievance Redressal:

Visit the Grievance Portal to submit your issue for further assistance.

FAQs

A slow internet connection or browser cache issues are the most common causes. Check your network and clear your browser cache to improve speed.

Make sure your app is updated. Clear cache and cookies, and disable battery saver modes for better performance.

Ensure that you’re using the latest version of the app. If the problem continues, try reinstalling the app or use the web portal instead.

Yes, if the app isn’t responsive, you can access the portal through any web browser at https://eshikshakosh.bihar.gov.in.

You can reach the support team at 9523300520 or 9470040785, or file a complaint via the Grievance Portal.

Final Words

Experiencing slowness or unresponsiveness on the E-Shikshakosh portal can hinder your ability to perform essential tasks. By following the troubleshooting steps outlined above, you can quickly resolve most issues and continue using the portal effectively. However, if the problems persist, don’t hesitate to contact the support team for assistance. With the right steps, you’ll be able to optimize your experience on E-Shikshakosh and make the most of this vital educational platform.

Fix E-Shikshakosh Portal Slow or Unresponsive Issues 2025