Fix E-Shikshakosh Login OTP Issues Quickly Update 2026

If you’re trying to log in to the E-Shikshakosh portal and the OTP (One-Time Password) isn’t coming through, you’re not alone. Many teachers and school officials in Bihar face this problem, especially when they’re under pressure to mark attendance or update student data. The good news: with a few quick checks and simple steps, you can usually fix it fast.

Why OTP Doesn’t Arrive

Before we fix it, let’s understand why this happens:

Your registered mobile number might be wrong or outdated.

Network signal is weak, so the OTP SMS gets delayed or lost.

Portal server or SMS service might be slow temporarily.

You can also read:What If Your School Is Missing on E‑Shikshakosh Update 2025?

Step-by-Step Fix (Easy & Fast)

Double-check Your Mobile Number

Make sure your number linked with E-Shikshakosh is correct. If it changed recently, you’ll need to update it through your school admin or district MIS officer.

Tip: Only the mobile number registered in the portal can receive the OTP — even a missing zero or extra space can block it.

Wait 2–3 Minutes & Retry

Network delays happen, especially in remote areas. Give it a moment and try resending the OTP.

Check Your Phone Network

Make sure you have good signal strength. Sometimes switching from mobile data to Wi-Fi (or vice-versa) helps the SMS come through faster.

Clear Your Browser Cache

If you’re logging in on a web browser, clearing cache and cookies can fix OTP loading errors. Then try logging in again.

Try the Mobile App Instead

Some users find the E-Shikshakosh mobile app works more reliably than the website for getting OTPs. There’s often less delay on the app.
Tip: Update the app to the latest version for best performance.

Ask Your School Admin for Help

If none of the steps above work, your principal or district MIS officer can reset your account or verify your mobile details on the portal. This is often the fastest fix if the OTP still won’t arrive.

Extra Tips to Avoid OTP Issues

Always keep your registered mobile number active and updated.

Save the E-Shikshakosh support number and email for quick help.

Use a stable internet connection when logging in.

When to Contact Official Support

If you’ve tried everything and still can’t log in, reach out to the official helpdesk:

Support Numbers (Bihar E-Shikshakosh Helpdesk):

9523300520 (8 AM – 8 PM)

9430820499 (10 AM – 6 PM)

Email: helpdesk.esks@gmail.com

Tell them your User ID, what happened, and which step you’re stuck on—this speeds up the solution.

FAQs

This could be due to incorrect mobile numbers, weak network, or server issues. Check your number and retry after a few minutes.

Normally, it should arrive within a few minutes. However, if there’s a network or server issue, it could take a bit longer.

No, the OTP is sent only to the mobile number registered in your E-Shikshakosh account. You need to update it through your school admin if it has changed.

Try logging in again after clearing your browser cache or using the mobile app. If issues persist, contact the helpdesk.

Use the Forgot Password option on the login page to receive an OTP on your registered number and reset your password.

Final Words

Most OTP login issues happen because of an incorrect mobile number, network delay, or old browser cache. A few simple fixes — like checking your number, waiting a bit, or using the app — usually solve it. If not, your admin or portal support can reset things fast.